Features
- DePaul Sets the Bar in Student Relationship Management
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11/20/2008
When colleges and universities consider a constituent relationship management (CRM) initiative, they all too often focus on the technology while failing to consider the underlying philosophy behind CRM. That's according to Audrey Bledsoe, who is manager of CRM technologies at DePaul University in Chicago.
- CIOs Play 'Increasingly Strategic Role' in Organizations
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11/18/2008
Around the globe, CIOs are playing an increasingly driving role in strategy and innovation in their organizations, according to a new study released this week by the Center for CIO Leadership. But CIOs still have a considerable way to go before they become "full and active participants" in creating strategies, the study found.
- Cornell Takes Visual Approach to Data Analysis
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11/13/2008
One of the challenges with business intelligence (BI) software, as many campus IT departments can attest, is the difficulty of implementing and using it. While powerful, BI tools can also be a challenge to master, especially for the non-technical business users who typically need the tools' analytical capabilities most.
- Small College Makes Big Leap in Wireless
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11/6/2008
Small colleges can often be just an innovative and leading-edge in their technology rollouts as large ones, or even more so, with the right approach and know-how.
- Bryant University Takes On-Demand Approach to Multimedia Delivery
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11/5/2008
Extending classroom walls through educational videos and other multimedia offerings has become common in higher education but often brings its own set of challenges. Managing the increasing amount of multimedia content, along with cataloging new material, such as live recordings, can be costly.
- Organizations Cutting Back on IT Security Staff
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10/30/2008
The IT security function, as a percentage of total IT staff at enterprise organizations, appears to be in decline, according to an addendum on security in a research report released this week by Computer Economics.
- Texas A&M Video Campaign Shows New Face of Marketing
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10/29/2008
In a move that will certainly be echoed by other institutions if it hasn't been already, Texas A&M University just launched a new microsite specifically to let students post YouTube-style videos showing what life as an Aggie is all about. The site, along with a new Facebook profile, is part of a university marketing campaign called "Do You Wonder?"
- Campus IT Budgets Down, Open Source Looking Up
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10/29/2008
Nearly half of public universities and public four-year colleges in the United States reported central IT budget cuts in fall 2008, according to new research released Wednesday by The Campus Computing Project. That's up significantly over last year. At the same time, open source software is looking more appealing to campuses, with about a fourth reporting a "high likelihood" that they will migrate to an open source LMS within the next five years.
- Bad Times Call for a Security Check, Experts Say
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10/28/2008
"Disaster breeds opportunity," so the old slogan goes. But when it comes to uncertain economic times, organizations should double-check their internal policies and procedures, security experts say.
- What's on Your School's IT Threat List?
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10/24/2008
The Georgia Tech Information Security Center (GTISC), a national leader in information security research and education, recently released its Emerging Cyber Threats Report for 2009, outlining the top five areas of security concern and risk for consumer and enterprise Internet users for the coming year. In it, the GTISC forecasted five key cyber security areas where threats were expected to increase and evolve.
- Financial Compliance a Growing Concern on Campuses
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10/23/2008
When a server belonging to a campus vendor is hacked, what are the overall implications for the institution? At the University of Houston, the experience led to the adoption of more stringent controls of its computer systems, including annual network audits and other best practices.
- What Are the Costs of P2P Compliance?
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10/20/2008
With the signing into law of the Higher Education Opportunity Act of 2008 back in August, colleges and universities now face the prospect of providing pro-bono enforcement services for the RIAA and MPAA in their efforts to thwart illegal file sharing. What are the costs of these services to individual campuses?
- Business Intelligence Growing in Popularity in Higher Ed
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10/16/2008
Well placed technology tools for information management have traditionally been a way for IT to cut costs while improving services. Business intelligence (BI) software is a good example, with more colleges and universities beginning to see better data sorting, analysis, and reporting tools as a ticket to smoother, less costly operations.
- Is Higher Ed Technology Keeping Up with Student Demand?
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10/14/2008
Students see campus technology is a key factor in selecting a college or university and consider it critical for their professional development. Yet higher education institutions on the whole aren't keeping up with student needs in this area, according to a new report released Monday by CDW Government (CDW-G).
- Tips for Selecting a Campus CRM tool
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10/9/2008
As competition for students increases, colleges and universities are looking more and more to customer (or constituent) relationship management software for help in remaining competitive.
- Focus on Institutional Culture Drives Faculty Technology Adoption at Genesee CC
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10/8/2008
Too often, institutions spend precious resources implementing a learning management system and associated collaboration, teaching and learning tools, only to find that a relatively small percentage of faculty use the tools to any significant degree. At Genesee Community College (GCC), we have achieved high faculty usage of online learning tools by focusing on institutional culture.
- College Students Find WiFi Essential to Education, Survey Reports
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10/7/2008
Ninety percent of college students in the United States say WiFi access is as essential to education as classrooms and computers, and nearly three in five say they wouldn't go to a college that doesn't have free WiFi, according to a survey by the WiFi Alliance and Wakefield Research. What's more, 79 percent said that without WiFi access, college would be a lot harder.
- Coming to Terms with Cloud Computing
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10/7/2008
Is "cloud computing" the next big thing in IT, or are you just a victim of "cloud wash?" Recent statements by Oracle's CEO Larry Ellison and software-licensing contrarian Richard Stallman zeroed into the phrase.
- CRM Pushing into New Areas of Higher Ed
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10/2/2008
Implementing a customer relationship management (CRM) solution can require "difficult or even painful behavioral challenges" for administrators in higher education, according to Nicole Engelbert, a lead analyst with research and analysis firm Datamonitor. "It means re-orienting yourself to your students. That can be tough, so you need to be ready for that."
- Technology Forever
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10/1/2008
Who says classroom learning has to culminate with a formal degree? Tech-enabled lifelong learning programs are utilizing videoconferencing, vodcasting, and more to reach out to the 50-plus nontraditional student.
- Getting More out of Mobile
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10/1/2008
Sure, cellular and handheld devices are quintessential communication tools, but savvy institutions are getting extra bang for their mobile tech bucks.
- It's Bandwagon Time
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10/1/2008
Colleges and universities worldwide are turning to the hosted SaaS model and saying goodbye to issues like patch management and server optimization.
- Second Life Mashup Helps Boost Distance Ed Retention at Huntington JC
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9/30/2008
Huntington Junior College (HJC) in West Virginia has gone public with its year-long early-adopter use of Campus Management's CampusLearning, a suite of services that provides for real-time, two-way integration between proprietary portals and student information systems and the Moodle open source course management systems.
- The Super Powers of Layer 7 Traffic Analysis at Wayne State
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9/26/2008
The six-person information security office at Wayne State University faces the same challenge common to most institutions of higher education: limited resources and unlimited problems--especially when it comes to identifying problematic network traffic.
- Lecture Capture: No Longer Optional?
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9/25/2008
Lecture capture has been gaining momentum in recent years, but that momentum is being outpaced by student demand. According to new research released this week by the University of Wisconsin-Madison involving about 7,500 undergraduate and graduate students, an overwhelming 82 percent of students said they would prefer courses that offer online lectures over traditional classes that do not include an online lecture component. The researchers also pointed out the implications for these findings extend well beyond the classroom.
